To contact us please use the contact site.
Who we are
Aroma.broker is a specialized web-shop for concentrated food flavorings.
All our products are concentrated and should never be used directly as they are.
In this privacy policy “we”, “us”,”our”, “aroma-broker”, “aroma broker” and “aroma.broker” refers to the developer and manager of the website : the entity aroma.broker. The terms “Partner”, “Partner-Shop”, “Store”, partner-shop, “Smokers Point”, “Smokerspoint” are refering to the company Smokerspoint.
“Aroma”, “Arôme”, “Aromas”, “Arômes”, “flavourings”, “flavours”, “flavour concentrate”, “concentrates”, refers to concentrated food flavourings on PG (propylene glycol) base. This site is operated on behalf of the company that gave you access to this site, because the products available here can’t be selled in the shop. The purpose of this site is to maintain a large offer of quality food flavour concentrates, while offering you the opportunity to buy online from a local store. We’re also able to send our products to customers situated in whole Europe. Unfortunately we can’t process orders to : Belarus, Russian Federation, Ukraine, The Administrative Raion of Tiraspol
Our website address is: https://aroma.broker
Vaping (use in e-cigarettes)
aroma.broker is aware that the products sold on this site may be used in e-cigarettes. For legal reasons we’re not allowed to sell products for this use. aroma.broker sells food flavourings. Any other use is under the total responsibility of the customer.
The responsible for the following paragraph is CMAC E3A (Overseas)MD Ltd.
All our products are concentrated and should never be used as they are without dillution !
All our products are perfectly suited to be mixed with base* (a mixture of propylene glycol and vegetable glycerin) and eventually nicotine* and additives (sweetner, ethyl maltol, cooling agent,…) to create e-liquid, a liquid substance used to refill electronic cigarettes.
Some countries introduced a special tax regime for e-liquids. Our products are multi-purpose flavours, mainly used in the food industry; this products are not subjected to any other tax then VAT. If you buy our products and use them to make e-liquid by mixing it with base/nicotine it may become an illegal use in this countries. If you live in one of the countries on the list below we kindly ask you to use our products exclusively for food, beverages and other purposes.
The vaping use is (written in bold) or may be forbidden in : Albania, Belgium, Croatia, Cyprus, Denmark, Estonia, Finland, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Moldova, Montenegro, Netherlands, North Macedonia, Norway, Poland, Romania, Serbia, Slovenia.
REMINDER: Buying our products is legal if you plan to use it for anything else then vaping so you can still order and use our products for food…
*you can buy base and nicotine in your local vaping store to ensure having a quality product.
Smokers Point or aroma.broker never encourage any illegal use, the preceding paragraph is under the responsibility of CMAC E3A (Overseas) Moldova Ltd.
What we sell
We sell multi-purpose flavors based on PG (propylene glycol) that can be used for food, beverages,… Technically all our products can be used for vaping purposes (use in e-cigarettes) but doing this may be illegal in some countries, that’s why our products are explicitly sold as food flavourings.
-C00KIES-
This cookie policy explains how cookies and similar technologies, such as pixels, beacons, and tags (together “cookies”) are used by aroma.broker (“we” or “our”) on our website.
What are cookies and why do we use them?
Cookies are small text files stored in your browser’s memory by our websites. They are commonly used to support various functions on our websites.
Cookies do other very useful jobs, such as avoiding a popup to open again and aagain, understand how effective our website has been to you, and improve our communication to you on our products and services.
We do not use cookies to collect information that directly identifies you as an individual. However, some information collected by cookies may be treated as personal data (such as your device information).
Depending on the job the cookie needs to perform, it may be a session or persistent cookie:
- Persistent cookies are retained on your device until you either erase them or your browser erases them when the cookie reaches its expiration date.
- Session cookies are temporary and expire once you close your browser or once your session ends.
What type of cookies to do we use?
To help you better understand what cookies we apply to our websites, we have classified our cookies in three categories: Strictly Necessary, Performance and Functional. Our leitmotif is : we don’t ask for cookies but “we use only the essential”
Category 1: Strictly Necessary
These cookies are essential for the operation of our website, your browsing experience and they are also used to enable authentication and security.
We use the information collected by these cookies to:
- Monitor that our websites are operating correctly and deliver content to you reliably;
- If necessary, carry your information across pages to avoid re-entering
As strictly necessary cookies are essential for our website to work, they cannot be disabled at our end. You can set your browser to block or alert you about these cookies but opting out of them may cause some parts of our websites to not work.
Category 2: Performance Cookies
These cookies collect information on how you use our website. For example, which pages you have visited and whether you have experienced any errors during your visit. They may also be used to perform website analytics. This data collected by these cookies is stored in an aggregate form and will not directly identify you as an individual.
We use the information collected by these cookies to:
- Understand how our website is being used and how effective our campaigns are
- Test different versions of our website so that we can make improvements
If you limit these cookies on your browser, your browsing experience on our websites may be impacted.
Category 3: Functionality Cookies
These cookies remember you so that we can improve, enhance and personalise your visit to our website.
We use the information collected by these cookies to:
- Personalise our website’s content for your preferences
- Provide you various web services, including ability to watch a video
If you limit these cookies on your browser, our website cannot remember choices you’ve previously made or personalise your browsing experience.
Third party cookies
We may work with third parties to set the above-mentioned cookies when you interact with our website. These third parties include our partners and service providers, such as payment service providers, platforms that are used to make this website work, social media platforms, or analytics platforms that enable us to improve and personalise your experiences on our websites and deliver relevant content to you.
We do not share any data with these third parties that may identify you.
Third parties may also place cookies on your device when you visit other websites that do not belong to us. These cookies are applied in accordance with the third party’s cookie policy, which we have no control over. You can always opt out of third-party cookies through your browser settings (see Manage Cookies section below).
Manage Cookies
You opt out of cookies by changing the settings in your browser. Most web browsers are initially set up to accept cookies. By changing these settings, in most cases you can choose to not accept any cookies, or to not accept third party cookies.
Removing cookies in your browser settings means that any preference settings you have made on a website will be lost (including any consent preferences regarding cookies where that is available).
Please also note that blocking all cookies means that functionality on our websites will be lost as described above. We don’t recommend turning all cookies off when using our websites.
See below for more information on how to manage your cookie settings in these popular browsers:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Safari: https://support.apple.com/en-sg/guide/safari/sfri11471/mac
You can also opt out of Google’s use of cookies (including DoubleClick cookies) by visiting Google’s Ad Settings, Facebook’s use of pixel information on Facebook’s Ad settings, LinkedIn’s use of cookies by visiting LinkedIn’s Settings and Adobe’s use of cookies by visiting Adobe’s Settings.
You can also visit the following sites to check and select your preferences for online ads:
Network Advertising Initiative
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, descriptions etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. If content on this website is your intellectual property and you want it to be removed contact us at contact@aroma.broker
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Contact Custommer Care
For all questions regarding our website, the products, shipment, payment, problems with the use of the website and any order issues our local partner in Belgium (EU) can assist you in German, French, English by phone and by chat additionally also in Dutch, Romanian, Spanish and Portuguese by chat.
Payments on this site are always received in euro (€), we offer different payment methods including all credit and debit cards, mobile payments and others.
To contact our local partner you can go in the shop or use the following contact details:
Our local partner store :
Smokers Point
Klosterstrasse 4
4700 Eupen (Belgium)
Please note that this shop is not authorised to sell, or even keep our products in the store. Please only go to the shop to pickup your order or if you need any assistance. IT’S IMPOSSIBLE TO BUY OUR PRODUCTS DIRECTLY IN THE STORE.
Chat Instagram: aroma.broker
E-mail : contact@aroma.broker
Payments are received by “AROMA.BROKER”
For tax-related questions please contact the company “Smokers Point”, all taxes are paid in Belgium.
This website is operated for the company :
BE0661995207
4840 Welkenraedt
Legal Contact for authorities
aroma.broker is a Belgian company selling food related products, these operations are controlled by the Belgian food administration AFSCA
For custommer complaints, problems with your order or payments and legal/juridical requests regarding a transaction operated on this site contact aroma.broker or Smokers Point on the contact page.
For legal and juridical complaints from authorities regarding the eventual use in e-cigarettes, and only for this special purpose the responsible entity is:
CMAC E3A (Overseas) Moldova Ltd.
email: contact@aroma.broker
Страда пула цеа маи маре 69
MD-6437 Одая Алседа Rai. Șoldănești
Republic of Moldova
+37379183009
Responsible for the products available on this site is the entity aroma.broker owned by Smokers Point, this company is also the entity preparing the orders, handing out packages, receiving the payments, handling warranty and paying the taxes.
Anything that could suggest an eventual use for the production of e-liquid is under the liability of CMAC E3A (Overseas) Moldova. Smokers Point or aroma.broker can’t be belonged for that. Complaints to CMAC E3A (Overseas) can be submited to aroma.broker
© CMAC E3A (Overseas) Moldova Ltd for Smokers Point (Belgium)